Set up a 30 minute demo of the Growlabs platform
Ben Raffi is the CEO at Growlabs.com, a B2B lead generation and sales automation platform. In 2011, he founded ticketing app Universe, and led the growth efforts globally, acquiring 28,000 customers within three years with a team of ten sales reps. Universe was acquired by LiveNation in 2015. He’s also an advisor and Board Member at several high-growth start-ups. Originally from France, he lives in San Francisco.
A solid sales team propels your business forward. That team builds relationships with customers and helps you focus on long-term growth.
It takes time to hire and onboard new sales talent. When you find someone with top-rated sales skills who meshes with your company culture, you want them to stick around.
Turnaround rates often soar in startups, especially for junior sales reps. Instead of constantly having to focus on replacing them, focus on retaining your top sales talent. At Growlabs, we work with some of the fastest-growing sales teams in the world. Here are four tips I've learned about how they retain their best talent.
As the most-seen face of your company, your sales team plays a pivotal role in the success of your brand. A startup's success typically relies on making a consistent number of sales, and increasing those sales over time, which is only possible if you have a strong sales team. However, finding the right people for the job can be a challenge, especially if you focus on traditional hiring tactics and competitive channels.
So how do you find these perfect salespeople?
Cold calling doesn't work because no one like to be on the receiving end. (and most likely, your sales reps hate it too). Are your sales reps cold calling hundreds of prospects a day without seeing much success? It's time to quit the old-school tactics.
Do you like being cold called? How often do you respond? When was the last time a cold caller got you to actually buy something? There is objective data proving that this tactic is one of the least effective ways your salespeople can spend their time.
It's happening everywhere in consumer sales. Have you ever added fries to your lunch order at the suggestion of the cashier, or bought five accessories to complement your new camera or phone because there was a great "limited time offer"? If so, you've experienced the receiving end of a successful upsell. While it's commonplace for products and goods, increasing your average sale size for software and services is a different ball game.
As an entrepreneur or business owner, increasing average orders is gravy: it allows you to work less, grow your revenue faster, or increase your margins. However, many professionals think that doubling their average sale size is impossible, or so difficult it isn't worth it. So, they spend all their efforts trying to increase the sheer volume of clients
It's true -- the pace of business is accelerating. However, while customers expect their products to be delivered immediately, that doesn't necessarily mean they're any faster at deciding whether to purchase them.
In fact, comparison shopping is easier than it ever has been before, which makes our job as salespeople an uphill battle. That doesn't mean you can't close deals faster -- it just means that your old strategies may not work, and you'll be leaving money on the table if you don't try out some new moves.
Lead generation and follow up is a time-consuming task for most sales representatives. Knowing who to reach out to, when to reach out to them, and what to say is daunting to those who don’t have the right tool set.
Growlabs is a marketing and sales automation tool to help you identify, engage, and convert leads faster. You can use our lead generation tool to find key decision makers in your target markets, then nurture your newly found leads with highly personalized sales email campaigns and smart inbox filtering. Plus, a beautiful reporting interface makes it easy to optimize your campaigns and stay on top of valuable insights.
Now that Growlabs integrates with 1,000+ web tools via Zapier, you can save even more time and effort on your outreach.
Giving Assistant needed to reach out to non-profit organizations in the US to partner with them and allow shoppers to donate to the organization of their choice. After manually reaching out to several hundred NGOs, they decided it was time to scale things up. They wanted a solution that would allow them to find contacts at the organizations they were targeting and send them customized emails and follow-ups.
After evaluating a dozen different tools, they selected Growlabs for its advanced lead generation and outbound email automation capabilities.
If you have a role in sales, business development, marketing, or PR, chances are that you send a lot of emails. If done well, outbound emails can be extremely effective in acquiring new customers, increasing sales or establishing key partnerships.
In the past seven years, I've analyzed over 10 million emails sent by hundreds of companies I've worked with to understand how to optimize email response rates. Here are tips and tricks that helped increase email response rate by over 320 percent.