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A solid sales team propels your business forward. That team builds relationships with customers and helps you focus on long-term growth.
It takes time to hire and onboard new sales talent. When you find someone with top-rated sales skills who meshes with your company culture, you want them to stick around.
Turnaround rates often soar in startups, especially for junior sales reps. Instead of constantly having to focus on replacing them, focus on retaining your top sales talent. At Growlabs, we work with some of the fastest-growing sales teams in the world. Here are four tips I've learned about how they retain their best talent.
As the most-seen face of your company, your sales team plays a pivotal role in the success of your brand. A startup's success typically relies on making a consistent number of sales, and increasing those sales over time, which is only possible if you have a strong sales team. However, finding the right people for the job can be a challenge, especially if you focus on traditional hiring tactics and competitive channels.
So how do you find these perfect salespeople?
Cold calling doesn't work because no one like to be on the receiving end. (and most likely, your sales reps hate it too). Are your sales reps cold calling hundreds of prospects a day without seeing much success? It's time to quit the old-school tactics.
Do you like being cold called? How often do you respond? When was the last time a cold caller got you to actually buy something? There is objective data proving that this tactic is one of the least effective ways your salespeople can spend their time.
It's happening everywhere in consumer sales. Have you ever added fries to your lunch order at the suggestion of the cashier, or bought five accessories to complement your new camera or phone because there was a great "limited time offer"? If so, you've experienced the receiving end of a successful upsell. While it's commonplace for products and goods, increasing your average sale size for software and services is a different ball game.
As an entrepreneur or business owner, increasing average orders is gravy: it allows you to work less, grow your revenue faster, or increase your margins. However, many professionals think that doubling their average sale size is impossible, or so difficult it isn't worth it. So, they spend all their efforts trying to increase the sheer volume of clients
It's true -- the pace of business is accelerating. However, while customers expect their products to be delivered immediately, that doesn't necessarily mean they're any faster at deciding whether to purchase them.
In fact, comparison shopping is easier than it ever has been before, which makes our job as salespeople an uphill battle. That doesn't mean you can't close deals faster -- it just means that your old strategies may not work, and you'll be leaving money on the table if you don't try out some new moves.
B2B Sales Leads are qualified leads that sales people reach out and sell to. Being able to generate high-quality leads that will convert into clients is difficult. But, if done correctly, it will help your business beat the competition and grow significantly.
Quality is one of the most important criteria. If you simply increase the volume, but do not qualify these leads, then you will only end up spinning your wheels more. However, if you can increase your volume of leads by 20% without decreasing your quality then your business makes 20% more income.
Unfortunately, lead generation is tough.
If you have a role in sales, business development, marketing, or PR, chances are that you send a lot of emails. If done well, outbound emails can be extremely effective in acquiring new customers, increasing sales or establishing key partnerships.
In the past seven years, I've analyzed over 10 million emails sent by hundreds of companies I've worked with to understand how to optimize email response rates. Here are tips and tricks that helped increase email response rate by over 320 percent.